FAQs

Questions you’re likely to ask or are curious about

Getting started

How do I get started?

I don’t really know what I need yet — is that okay?

Can we have a quick call to discuss things before I book you?

Working together

What’s it like to work with you?

Do you offer packages or custom quotes?

Do you offer quick one-off design jobs?

Do you offer ongoing support/retainers?

Can’t I just use Canva / AI / Fiverr / a cheaper designer?

Will this definitely “fix” my business?

Branding & Design

What’s the difference between a logo and a brand identity?

Can you just design a logo?

Can you match another brand or designer’s style?

Do you offer ongoing support/retainers?

Is DIY branding hurting my business?

What makes a brand feel trustworthy?

Do I need a rebrand or just clearer direction?

Websites

Do you design and build websites?

Do I need a brand before building a website?

How long does a website project take?

Can you fix my existing website instead of starting again?

What is UX/UI?

Why isn’t my website converting visitors into enquiries?

Brand Photography

What can I use my photos for?

Can I use the photos in magazines or publications?

Pricing & processes

Why do you use “starting from” pricing?

How many revisions do I get?

Do you offer payment plans?

What do you need from me?

Want your business to look more professional and feel more like you?

Want your business to look more professional and feel more like you?

Want your business to look more professional and feel more like you?

Brand photography and strategy for small businesses that want to be taken seriously.

Brand photography and strategy for small businesses that want to be taken seriously.

Brand photography and strategy for small businesses that want to be taken seriously.